FAQ for Users

Frequently Asked Questions for Users

I can't access my account.
Make sure your login and password are correct or reset your password. If you still can't log in, contact our tech support (Settings -> Contact suppo...
Mon, 15 Mar, 2021 at 1:36 PM
Coins I have earned have not arrived to my account. What should I do?
If you haven’t received the coins yet, contact our support desk (Settings -> Contact support), upload the payment screenshot and ID.
Mon, 15 Mar, 2021 at 1:30 PM
Why is my account blocked?
We block accounts for posting somebody else’s content, juvenile streams, drug taking, performing unsafe actions, extremism, fraud, insulting, and threatenin...
Mon, 15 Mar, 2021 at 1:48 PM
How to receive free coins?
Earn and withdraw money with our Affiliate program! How much will I earn? 30% from referral payments, no time limits 10% from broadcaster and webmaster in...
Sat, 13 Mar, 2021 at 6:34 PM
How do I remove my account?
The account is removed automatically if not being used for more than 6 months.
Mon, 15 Mar, 2021 at 2:03 PM
The broadcaster did not perform the activity I asked her to do. Can I have my coins back?
Inform the broadcaster first. She may have  not seen your request. If this does not help, contact our tech support (Settings -> Contact Support). We won&...
Mon, 15 Mar, 2021 at 2:09 PM